In short
- We only collect what we need to reply and deliver your services
- We never sell your personal information
- No card numbers or wallet PINs are stored on our servers
- Ask us any time to see, correct or delete your data
This Privacy Policy explains what information Vexanix Technologies collects when you use mail.vexanix.com, how we use it and the choices you have. We keep it short and only collect what we need to run our services.
Information we collect
Information you give us
- When you send the contact form: your name, email address, company name (optional) and your message.
- When you become a client: billing details, project information and the contact details of your team.
Information collected automatically
- Page views: the page address and the time it was visited, used for simple visit statistics. We do not store your IP address with these statistics.
- Essential cookies: see our Cookie Policy.
We do not knowingly collect information from children under 13.
How we use your information
- To reply to your enquiry and prepare quotes.
- To deliver, support and bill the services you order.
- To keep our websites and systems secure and prevent abuse.
- To understand which pages are useful, so we can improve the website.
We do not sell your personal information and we do not use it for third-party advertising.
Payments
Payments made through Vexanix Pay or our invoices are processed by licensed payment partners (such as mobile financial services, card networks and banks). We do not store full card numbers or wallet PINs on our servers.
Sharing your information
We only share information when it is needed:
- Service providers that host our systems or send email on our behalf, under confidentiality obligations.
- Payment partners to process a payment you have made.
- Authorities when the law of Bangladesh requires it.
Third-party content
Some pages show live screenshots of websites, which are loaded from external screenshot services. When those images load, the service receives the basic technical information every web request includes (such as your IP address and browser type).
How long we keep information
Contact messages are kept for up to 24 months unless they become part of a client project. Project and billing records are kept as long as required for accounting and legal purposes.
Security
Our sites use encrypted connections (HTTPS), passwords are stored as one-way hashes, and access to the admin console is limited to authorised staff with role-based permissions.
Your rights
You can ask us to see, correct or delete the personal information we hold about you, or to stop contacting you. Email info@vexanix.com and we will respond within 7 working days.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page always shows the latest version.
Contact us
Vexanix Technologies — Dhaka, Bangladesh — serving clients worldwide. Email info@vexanix.com, phone +8809638469516.
Still have a question?
Our team is happy to explain anything on this page.
